User Lens is a boutique user experience research and insights firm.


We believe that by deeply understanding users' needs, expectations, and desires, product teams can build easy-to-use and valuable user experiences that create lasting impact.


User Research

Understand real users' activities, needs, and problem areas through concept testing, ethnography, and professional field research.

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Ensure that your product is usable through high quality, in-depth usability testing and recruiting. Don't just find out what, learn why. 

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Hardware + Software

Investigate how device design impacts your user experience, and how the world of physical devices is changing users' expectations.

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