User Lens is a boutique user experience research firm.


We believe that you can build easy-to-use, valuable, and lasting experiences by deeply understanding people and their authentic human needs and expectations.


User Research

Understand real users' activities, needs, and problem areas through concept testing, ethnography, and professional field research.

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Ensure that your product is usable through high quality, in-depth usability testing. Don't just find out what, learn why. 

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Hardware + Software

Embrace how the world of physical devices is changing users' lives, and understand their uniquely human needs.

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