User Lens is a boutique user experience research and insights firm.

 

We believe that by deeply understanding users' needs, expectations, and desires, product teams can build easy-to-use and valuable user experiences that create lasting impact.

 
 
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User Research

Understand real users' activities, needs, and problem areas through concept testing, ethnography, and professional field research.

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Usability

Elevate the usability of your user experience through high quality, in-depth usability testing and recruiting. Don't just find out what, learn why. 

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Hardware + Software

Investigate how device design impacts your user experience, and how the world of physical devices is changing users' expectations.

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"User Lens provided Found with a clear understanding of our users' needs and confidence when refining our solution."

Stephen Brady, CEO and Co-Founder, Found Software, Inc.
Featured by Apple as a "Great Free App" since June 2012